Pack Rat Outdoor Center prides itself on offering excellent customer service as well as the largest selection of premium outdoor equipment, clothing, footwear and boats. If we do not have the product you are looking for we are happy to place a special order, or refer you to another local retailer. During the spring and fall we work closely with a variety of non-profits and educational services to host a series of Pint Nights and other events. Your feedback is a huge resource for the store. Please send in your comments about your experience with our store policies, events and overall customer experience.
Pack Rat carries a variety of roof racks from Yakima and Thule. Anytime you buy a Yakima or Thule product from Pack Rat, you have the option to have us install the product for you. Roof rack installations usually take about an hour and it is best to call and schedule an appointment.
Warranty processing is a part of our continued efforts to provide great customer service to our guests. If you purchase a product from us and experience a manufacturer defect, we will contact the vendor to process your warranty or assist you in processing it on your own. If your purchase was with another retailer, we can assist with your warranty as well for the cost of shipping and handling.
Knowledgeable staff, always friendly and helpful. And the Pint Night is a lot of fun! If you need anything for the outdoors...shoes, backpacks, jackets, or boats (and/or accessories), this is the place to get it! - Sarah Terwilliger
We rent gear that you can use for your next camping or backpacking trip. Our rental fleet includes backpacks sized 50L and up, two, three and four person tents, sleeping pads, sleeping bags (temperature ratings are 30°F-20°F), packs for kids, and trekking poles. Our rentals are a great opportunity to use a product before you buy. If you rent a pack and decide to buy the pack, or one like it, you may apply your rental fee towards the purchase of a pack. This applies to tents, sleeping bags, pads, and kid’s packs. You may use a maximum of three days’ rental credit toward the purchase and you have 6 months to decide.
We offer you the opportunity to paddle a boat before you buy. We can put you on our pond in boat models that you are interested so that you can compare the features and feel of the boats you are considering. Call us in advance and a staff member will get everything set up so that there is no waiting to get in that boat you’ve been dreaming about. We can provide a life vest and paddle for demo or you are welcome to bring your own. Any demo may be delayed based on weather conditions.
If you have a trip planned, or looking for help on how to plan one, we would love to assist! It doesn't matter if your are looking advice for your upcoming trip to Patagonia, or if you are just looking for local walking trails, we are excited to help!